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What the Van Knows

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The boundary

The same device produces asset data and personal data. Keeping them separate is a configuration decision with legal consequences.

4 notes

Requests to Refuse

Once vehicle data exists, requests arrive for things it was not collected for. Why each should be declined, and what to offer instead.

Reference

Talking to Drivers About the Devices

A box appears in the vehicle and everyone assumes the worst. What to say, and why an asset deployment can say something reassuring and true.

Procedure

How to Decline a Request

Refusing badly loses the argument and the relationship. Naming the reason that lands, and answering the concern underneath.

Procedure