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All notes  /  Buying

Fitting the Devices

A fleet-wide installation is a logistics exercise with a warranty question attached, and both are underestimated.

Buying · Procedure

The hardware is cheap. Getting it into a working fleet without losing operating days is the part that goes wrong.

The logistics

Every vehicle must be off the road for the fitting, which for a hardwired device is an hour or two.

Which means scheduling around operations, not around the installer's convenience.

Fit during scheduled service where possible, which uses downtime you were already paying for.

Fit by depot rather than by vehicle type, so a site is either done or not done and the reporting is interpretable.

The warranty question

Ask the vehicle manufacturer or lessor before wiring anything.

A poorly fitted device can affect a warranty claim, and on leased vehicles the lease terms frequently require approval and removal at return.

Get it in writing, because the conversation at lease return is otherwise about who pays for the wiring.

Use installers certified by the telematics vendor, which is usually a condition of their own support.

Commissioning

Confirm each device reports before the vehicle leaves.

Record the device identifier against the vehicle registration and the VIN, which is the identity check from the data quality note and is much easier to get right at fitting than afterwards.

Check the field list on that model: the first vehicle of each type should be verified against its dashboard.

A device fitted and not verified is a device you will discover is faulty in three months.

Telling people

What is being fitted and what it reads.

For an asset-focused deployment, say plainly what it does not do — and only if that is true and will remain true.

Drivers assume the worst about a box in their vehicle, reasonably, and a five-minute explanation at fitting is worth more than a policy document afterwards.

Removals and swaps

A device moved between vehicles without the register being updated corrupts both vehicles' history.

Make it a step in the disposal and acquisition checklist, not a task for whoever notices.

And on lease return, removal is usually required — plan it rather than discovering it.

The measure

Vehicles reporting against vehicles fitted, which should be equal and frequently is not.

Devices in the register against devices reporting, which finds the swaps.

Both checked monthly for the first quarter, then quarterly.

Get lease permission in writing

Before wiring anything.

Lease terms frequently require approval for installation and removal at return.

Which is a cost at return that nobody budgets unless it is agreed at the start.

Ask the lessor, keep the response, and add removal to the return checklist rather than discovering it on the day.

Connect policy and data

The choices in this note can be compared with contractor time tracking for installations. Keep the written purpose in control and enable only the information needed at this boundary.